"Diana Garduño did a fantastic pre planning job and onsite. Service at the hotel is wonderful"
Kate Cardoso/Project Manager
PB Challenge
Dates: Feb 22-Mar 2, 2009
No. of guests: 244
Once again your staff was incredible. Over half of our guests had not been to the Le Blanc. They were blown away. The food, rooms and service were excellent. I wish I could have eaten at all of the restaurants. There is just never enough time. The butlers exceeded our expectations and your staff went above and beyond for each guest. On Saturday night, for our Farewell/game viewing dinner, I was very pleased with the set up on the terrace. I then went to take a shower and got out and realized it had poured rain. I quickly got dressed, ran to the 3rd floor and your staff had already had everything dried and set up inside. Unbelievable!
You should be very proud of your staff and hotel.
Thank you again,
Janae’
Janae' Swan/Corporate Partnership Manager
Indiana Pacers
Dates: March 4-8, 2009
No. of guests: 71
Thank you for a great trip! I have gotten so many comments on what a wonderful experience they have had. Your staff is polite, courteous and so helpful. The food is good and we liked the variety of restaurants. Your staff is doing a great job and hotel is beautiful!
Isabel Musial/Executive Meetings Manager
Merial COE Trip
Dates: Mar 12 – 19, 2009
No. of guests: 192
“I will tell others about your location. Loved it!
Beautiful facility, everyone loved the location, Spa was amazing – best ever!
No complaints. We will be back. Service is awesome!
THANK YOU!
Many want to take a butler home with them.”
Debra Underwood/ Field Sales Teams
Monsanto Group
Dates: January 29th – February 1st , 2009
No. of guests: 78
Excellent service from all departments.
From the comments I heard from the guests, they absolutely loved LeBlanc and Cancun as the destination. The service that LeBlanc offers the guests is by far one of the best I have ever experienced. The staff is very friendly, attentive, gracious, polite and responsive. They make it a point to know your name and greet you by it adding a “personal touch” that many hotels have now lost. As for the food and the presentation of it, it is hard to believe it is an all-inclusive resort! Gourmet Buffet is what I would call it. The selection of fresh seafood, poultry and steaks that you could ask them to grill on the spot added a touch of “a la carte” to the buffet. As for the guest rooms, the amenities offered such as complimentary wireless internet, Bvlgari products and unlimited calls to the US & Canada was a great benefit.
Your staff is what makes Le Blanc the incredible property that it is.
Thank you all and I hope to be back soon with another group.
Sincerely,
Lina Flores/Executive V.P.
Take Shape for Life
Dates: March 22-26, 2009
No. of guests: 93
Le Blanc Spa Resort and entire staff have “raised the bar” for luxury all-inclusive resorts. The level of service, attention to detail, quality of food, accommodations, are 5 star. I personally would like to see Palace Resort to expand the Le Blanc product to other destinations in Mexico and the Caribbean.
Exceeded Expectations!
This is from a seasoned professional of 28 years in the incentive travel industry.
Congratulations!!
Janet Martin/President
Albert Tire 2009 Group
Dates: April 22 - 26 , 2009
No. of guests: 126
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